character limit
We limit survey questions to 280 characters, the max length of a tweet.
chatbot
A computer program designed to simulate human conversation through voice commands, texts, or both. At co:census, we use SMS chatbots to create our survey experience. Respondents text answers to questions posed by the chatbot in order to submit responses.
codesign
To design together, especially with the people and communities who will be impacted by the designed product.
completion rate
The number of people who answered every survey question divided by the number of people who started the survey, but did not finish answering every survey question.